Liability Notice: The following template has been prepared by a lawyer (https://drschwenke.de) in accordance with the typical requirements of an online shop. However, you should only use the template after careful review and adaptation to your specific business model. The following template therefore contains additional notes that you must observe and red passages that you must review carefully and, if necessary, adapt. Please remove the notes after editing. If in doubt, seek legal advice. Copyright: You may use the template within the domain/website as long as your Marketpress license is valid for it. Distribution to third parties, including customers (e.g., as a developer), is not permitted.
Cancellation Policy for Consumers for a Contract in Which Goods Are Delivered in a Single Shipment
Cancellation Policy
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.
Right of Cancellation
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. To exercise your right of cancellation, you must inform us (Insert: name/company, address, telephone number, email address and, if available, fax number) by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to cancel this contract. You may use the attached model cancellation form, but it is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Consequences of Cancellation
If you cancel this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their quality, characteristics, and functionality.
Model Cancellation Form
(If you wish to cancel the contract, please complete this form and return it.)
– To [Insert: name/company, address, email address and, if available, fax number]:
– I/We (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if notification is on paper)
– Date
—————————————
(*) Delete as applicable.
Exclusion or Early Expiry of the Right of Cancellation
The right of cancellation does not apply to contracts
for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
for the delivery of alcoholic beverages whose price was agreed upon at the conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no control;
for the delivery of newspapers, periodicals, or magazines, with the exception of subscription contracts.
The right of cancellation expires prematurely for contracts
for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
Cancellation Policy for Consumers for a Contract Concerning Several Goods Ordered by the Consumer as Part of a Single Order and Delivered Separately
Cancellation Policy
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.
Right of Cancellation
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods. To exercise your right of cancellation, you must inform us ([Insert: name/company, address, telephone number, email address and, if available, fax number. You can also use the shortcode [woocommerce_de_disclaimer_address_data] for this and store the address in Settings DE.]) by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to cancel this contract. You may use the attached model cancellation form, but it is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Consequences of Cancellation
If you cancel this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their quality, characteristics, and functionality.
Model Cancellation Form
(If you wish to cancel the contract, please complete this form and return it.)
– To [Insert: name/company, address, email address and, if available, fax number]:
– I/We (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if notification is on paper)
– Date
—————————————
(*) Delete as applicable.
Exclusion or Early Expiry of the Right of Cancellation
The right of cancellation does not apply to contracts
for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
for the delivery of alcoholic beverages whose price was agreed upon at the conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no control;
for the delivery of newspapers, periodicals, or magazines, with the exception of subscription contracts.
The right of cancellation expires prematurely for contracts
for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
Cancellation Policy for Consumers for a Contract Concerning the Delivery of Goods in Several Partial Deliveries or Pieces
Cancellation Policy
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.
Right of Cancellation
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last partial shipment or the last piece. To exercise your right of cancellation, you must inform us ([Insert: name/company, address, telephone number, email address and, if available, fax number. You can also use the shortcode [woocommerce_de_disclaimer_address_data] for this and store the address in Settings DE.]) by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to cancel this contract. You may use the attached model cancellation form, but it is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Consequences of Cancellation
If you cancel this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their quality, characteristics, and functionality.
Model Cancellation Form
(If you wish to cancel the contract, please complete this form and return it.)
– To [Insert: name/company, address, email address and, if available, fax number]:
– I/We (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if notification is on paper)
– Date
—————————————
(*) Delete as applicable.
Exclusion or Early Expiry of the Right of Cancellation
The right of cancellation does not apply to contracts
for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
for the delivery of alcoholic beverages whose price was agreed upon at the conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no control;
for the delivery of newspapers, periodicals, or magazines, with the exception of subscription contracts.
The right of cancellation expires prematurely for contracts
for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery;
Cancellation Policy for Consumers for a Contract Concerning the Regular Delivery of Goods Over a Specified Period of Time
Cancellation Policy
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.
Right of Cancellation
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the first goods. To exercise your right of cancellation, you must inform us ([Insert: name/company, address, telephone number, email address and, if available, fax number. You can also use the shortcode [woocommerce_de_disclaimer_address_data] for this and store the address in Settings DE.]) by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to cancel this contract. You may use the attached model cancellation form, but it is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Consequences of Cancellation
If you cancel this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their quality, characteristics, and functionality.
Model Cancellation Form
(If you wish to cancel the contract, please complete this form and return it.)
– To [Insert: name/company, address, email address and, if available, fax number]:
– I/We (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if notification is on paper)
– Date
—————————————
(*) Delete as applicable
Exclusion or Early Expiry of the Right of Cancellation
The right of cancellation does not apply to contracts
for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
for the delivery of alcoholic beverages whose price was agreed upon at the conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no control;
for the delivery of newspapers, periodicals, or magazines, with the exception of subscription contracts.
The right of cancellation expires prematurely for contracts
for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
Cancellation Policy for a Contract Concerning the Delivery of Digital Content Not Supplied on a Physical Data Carrier
Cancellation Policy
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.
Right of Cancellation
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day of conclusion of the contract. To exercise your right of cancellation, you must inform us ([Insert: name/company, address, telephone number, email address and, if available, fax number. You can also use the shortcode [woocommerce_de_disclaimer_address_data] for this and store the address in Settings DE.]) by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to cancel this contract. You may use the attached model cancellation form, but it is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Consequences of Cancellation
If you cancel this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
Model Cancellation Form
(If you wish to cancel the contract, please complete this form and return it.)
– To [Insert: name/company, address, email address and, if available, fax number]:
– I/We (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if notification is on paper)
– Date
—————————————
(*) Delete as applicable.
Exclusion or Early Expiry of the Right of Cancellation
The right of cancellation does not apply to contracts for the delivery of digital content that is not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which is clearly tailored to the personal needs of the consumer.
The right of cancellation expires prematurely if we have begun performance of the contract only after you have given your express consent and at the same time confirmed your knowledge that you will lose your right of cancellation once we begin performance of the contract. We point out that we may make the conclusion of the contract conditional upon the aforementioned consent and confirmation.